Get more bookings by improving your hotel reviews.

We analyze your guest feedback and tell you exactly what to fix, how to respond, and what to improve — every week. Delivered on WhatsApp. No dashboards to learn.

Get Free Review Audit

Plans starting from ₹5,000/month · 1-month free trial

The problem

Every bad review is a booking you won’t get.

Most hotel owners know reviews matter. But staying on top of them is hard:

  • Negative reviews pile up across Google, TripAdvisor, and MakeMyTrip — and you don't catch them in time.
  • 60% of your negative reviews probably have no response. Guests notice. So do future guests browsing your listing.
  • You're not sure which complaints are one-offs and which ones are patterns costing you bookings every week.
  • When you do respond, it's too late or too generic. Guests can tell.

What we do

We don’t just give you data — we tell you exactly what to do.

BrandTrustIQ is a review intelligence service for hotels. Think of us as your reputation manager — we watch, analyze, and tell you what needs your attention. Weekly. On WhatsApp.

We track your reviews

Across Google, TripAdvisor, Booking.com, MakeMyTrip — all in one place.

We spot the patterns

Which complaints keep coming back? Which strengths should you promote? We tell you.

We draft your responses

Ready-to-use replies for negative and positive reviews. Just review and send.

We send weekly insights

A short report on WhatsApp or email. What changed, what needs attention, what's working.

What you’ll see every week

Real insights. Not charts and dashboards.

Here’s what a typical weekly WhatsApp update looks like:

🔴"Slow check-in" mentioned in 8 reviews this week — up from 3 last week.
📉Your Google rating dropped from 4.3 → 4.1 in the last 30 days. Main driver: room cleanliness.
⚡Competitor "Lake Palace Resort" is responding to reviews within 4 hours. Your average response time: 6 days.
⚠️60% of your negative reviews have no response. Here are draft replies for the 3 most urgent ones.
✅"Breakfast" and "staff friendliness" are your top strengths — 72% of 5-star reviews mention them. Promote these.
💬Suggested response for the 1-star review about room 204: "Dear guest, thank you for your feedback. We've addressed the AC issue and..."

Want to see what guests are saying about your hotel?

Get Free Review Audit

How it works

Simple. No software to learn.

1

We analyze your reviews

Share your hotel name. We start tracking reviews across Google, TripAdvisor, MakeMyTrip, and more. No login, no setup.

2

You get weekly insights on WhatsApp

Every week, you receive a short summary — what guests are saying, what's changed, draft responses for negative reviews, and what to focus on.

3

Your ratings go up, bookings follow

You respond faster, fix the right things, and guests notice. More stars, higher ranking, more bookings.

Pricing

Straightforward pricing. No surprises.

₹5,000/month

Everything included. No tiers, no upsells.

  • Weekly review insights delivered on WhatsApp
  • Review tracking across all major platforms
  • Suggested responses for every negative review
  • Monthly trend report with action items
  • 1-month free trial — no credit card needed
Start Free Trial

Custom plans available for hotel groups and chains. Get in touch.

Why trust us

Built by a team that works with hospitality businesses across UAE & India.

We’ve spent years building technology for businesses that depend on customer trust. We understand what hotel operators actually need — not another dashboard, but someone who tells you exactly what to do, when, and why.

Find out what your guests are really saying.

We’ll review your hotel’s online presence across Google, TripAdvisor, and OTAs — and send you a free audit with what’s working, what’s not, and what to fix first. No commitment, no credit card.

Get Free Review Audit